Our Commitment to Your Privacy

Maraeroa Marae Health Clinic (MMHC) is committed to protecting the privacy, dignity, and confidentiality of all whānau we support. We handle personal and health information with care, in line with the Privacy Act 2020 and the Health Information Privacy Code 2020 (NZ).

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What Information We Collect

We may collect personal information to provide safe and effective services, including:

• Name, date of birth, contact details

• Health and wellbeing information

• Whānau and support network details (where relevant)

• Information provided through referrals or partner agencies

• Website contact form submissions or enquiries

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How We Use Your Information

We collect and use information to:

• Deliver health and wellbeing services

• Support care planning and referrals

• Communicate with you about services and appointments

• Improve our services and programmes

• Meet our reporting obligations to funders (in a secure and appropriate way)

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Sharing Your Information

Your information will only be shared:

• With your consent, or

• Where required for your care (e.g. with other health providers), or

• When required by law

We only share what is necessary and ensure it is done securely and respectfully.

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Storage and Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Information is stored securely, and access is limited to authorised staff only.

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Your Rights

You have the right to:

• Access your personal information

• Request corrections if something is inaccurate

• Ask how your information is being used

To make a request, please contact us using the details below.

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Website and Online Information

When you visit our website, we may collect limited information such as:

• Browser type and usage data

• General site interactions

This helps us improve our website experience. We do not collect sensitive personal information online unless you choose to provide it (e.g. via a contact form).

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Contact Us

If you have questions about your privacy or wish to access your information, please contact:
Maraeroa Marae Health Clinic (MMHC)
📞 04 235 8000